The Global Dexterity Certificate Program
A professional credential for coaches, trainers, and HR leaders who help people navigate the real challenge of cross-cultural work.
A professional credential for coaches, trainers, and HR leaders who help people navigate the real challenge of cross-cultural work.
Most cross-cultural training tells you what cultures are like. Global Dexterity teaches you what to do about it.
Developed over two decades of research at Harvard and Brandeis, Global Dexterity is a framework for helping people adapt their professional behavior across cultural contexts – without losing their sense of who they are.
The framework identifies six behavioral dimensions that define how people act at work: directness, enthusiasm, formality, assertiveness, self-promotion, and personal disclosure. In any cross-cultural interaction, there’s a gap between your natural style and what the situation requires. That gap is where the real difficulty lives – and where Global Dexterity provides the tools.
The approach is laid out in Global Dexterity (Harvard Business Review Press) and has been used in leadership development programs, executive coaching, MBA courses, and corporate training at organizations around the world.
Core Curriculum Modules
A structured series of lessons covering the complete Global Dexterity framework – the six behavioral dimensions, the three psychological challenges of cultural adaptation, and the diagnostic process for identifying gaps and designing interventions.
Practitioner Playbook
A comprehensive reference guide for designing and delivering Global Dexterity-based programs – including session outlines, facilitation guides, debrief frameworks, and sample client-facing materials.
Proprietary Assessment Tools
Access to the Global Dexterity diagnostic instruments for use with your coaching clients and training participants – tools for mapping cultural gaps, identifying adaptation challenges, and measuring progress over time.
Certification Assessment
A capstone evaluation testing both conceptual mastery and applied skill, including written case analysis and a demonstrated coaching or facilitation exercise reviewed by program faculty.
Live Cohort Sessions
Structured group sessions with fellow practitioners for case-based learning, peer feedback, and facilitated practice of core coaching and training methodologies.
Practitioner Network
Ongoing access to a community of certified Global Dexterity practitioners – for peer consultation, shared case examples, continued learning, and collaborative business development.
Executive Coaches
Coaches working with leaders who manage across cultures, lead global teams, or operate in multinational environments – and need a rigorous framework for the behavioral side of that challenge.
Corporate Trainers & L&D Professionals
Trainers and learning professionals designing cross-cultural effectiveness programs for organizations with global workforces, international expansion, or cross-border collaboration challenges.
HR & Organizational Development Leaders
HR business partners and OD professionals building internal capability around global talent management, expatriate preparation, and inclusion across cultural difference.
Marshall Goldsmith Top 50 Global Coach
Andy Molinsky is the Peter A. Petri Professor of Business and Society at Brandeis University’s School of Business and Economics, where he teaches Organizational Behavior and International Management.
His work sits at the intersection of psychology and global business – specifically the challenge of helping people stretch outside their comfort zones and adapt their behavior in ways that feel authentic, not forced. That question drove his doctoral research at Harvard, and it has anchored his career ever since.
He is the author of three books:
He has written more than 50 articles for Harvard Business Review and is a regular contributor to Forbes. His research and frameworks have been applied in executive education programs, corporate training, and coaching contexts globally. He has delivered keynotes and training to audiences including senior military personnel at NATO’s War College, Fortune 500 executives, and HR leaders across industries.
The Global Dexterity Certification Program is his effort to put a rigorous, research-grounded methodology directly in the hands of the coaches, trainers, and HR professionals doing this work every day.
Don’t hesitate to email me at personalchangesystems@gmail.com and I will be happy to help.